EQ: What is the best way for a small business to tackle system-wide IT issues in order to run as efficiently as possible?
Answer 2: Programmers should work alongside the chief information officer in order to find problems within the system and build new systems. Since technology is so integrated into business and has a major effect on how they might operate, it is very necessary to have both the programmers and the business in conjunction with each other in order to create a working system for a specific purpose or to find issues, such as mixing of programming and business terminology so the employees can use it properly. Regulations need to be put in place for projects undergone in a business as well, or else they tend to go out of control in cost such as black swans, and having the CIO of a company keeping track of anything going on and working with the programmers would help prevent any major issues from arising. Also, having the CIO or any people directly under him or her working alongside the technology experts is really the focal point of where business meets technology, and they help bridge the gap between the two so that the business overall can operate to it's fullest potential, without any issues of misunderstanding or miscommunication between different departments, levels, and areas of the company.
With all that said, the mixing of technology and business is mostly done through the great communication between the experts of both fields and it is the CIO's job of ensuring that a system is working and functioning properly in accordance with what the business needs it for, else the business lose money through many possible issues arising from miscommunication between the different sectors of the company.
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